Terms and Conditions
1. About us
2. Scope of services
The exact services provided will depend on the plan or agreement you enter into with us. This may include:
- Preparation and submission of tax returns
- Bookkeeping and financial record management
- VAT registration and submissions
- Payroll processing
- Company accounts and compliance filings
We only provide services that are agreed in advance. Any additional work outside the agreed scope may incur extra charges.
3. Client responsibilities
To provide our services correctly, you agree to:
- Provide accurate and complete information
- Submit required documents on time
- Inform us of any changes that may affect your tax or financial position
- Review documents and confirm approval where required
We are not responsible for delays or errors caused by incomplete or incorrect information.
4. Communication
5. Fees and payment
Our services are offered on fixed monthly or agreed pricing.
- Fees will be clearly outlined before you start
- Payments must be made on time to continue service
- Late or missed payments may result in service delays or suspension
If additional work is required outside your plan, it will be discussed and agreed before proceeding.
6. Changes to services
You can request changes to your service at any time. This may result in adjustments to your pricing depending on your requirements.
We also reserve the right to update our services or pricing with reasonable notice.
7. Service timelines
We aim to complete work within reasonable timeframes based on the information provided.
Delays may occur if:
- Required information is not submitted on time
- Additional clarification is needed
- External bodies (such as HMRC) cause delays
8. Limitation of liability
We provide services with reasonable care and professional standards.
However:
- We are not liable for losses caused by incorrect or incomplete information provided by you
- We are not responsible for delays caused by third parties or external systems
- Our liability is limited to the fees paid for the service in question
Nothing in these terms limits liability where it cannot be excluded by law.
9. Compliance and legal obligations
We may be required to share information with HMRC or other regulatory bodies where legally necessary.
We also carry out checks where required to comply with legal and regulatory obligations.
10. Data protection
Your personal data is handled in accordance with our Privacy Policy. By using our services, you agree to how your data is collected and used as outlined in that policy.
11. Termination
You can cancel your service at any time.
We reserve the right to terminate services if:
- Payments are not made
- Required information is not provided
- There is misuse of our services
Any outstanding fees must be settled upon termination.
12. Third-party tools and software
We may use third-party software to deliver services such as accounting systems or payroll platforms.
We are not responsible for outages or issues caused by these third-party providers, but we will take reasonable steps to minimise disruption.
13. Updates to terms
14. Governing law
15. Contact
If you have any questions about these terms, you can contact us:
Aksons Accounting Services
Phone: 0330 1220929